Effective Date: 16 March 2020
Last Updated: 9th October 2025

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1. Introduction
North Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [insert URL], and your rights in relation to that information.
We may update this policy from time to time, so please review it periodically. If we make material changes, we will notify you via the website or by other appropriate means.

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2. Information We Collect
We may collect and process the following types of personal information:
Full name
Contact information (e.g. email address, phone number)
Demographic information (e.g. postcode, preferences, interests)
Information related to surveys, feedback, or promotions
Technical data (e.g. IP address, browser type, device info via cookies – see Section 6)

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3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your enquiries or requests
Internal record keeping and account management
To improve our products, services, and user experience
To send you relevant promotional emails, if you have opted in
To customise the website based on your interests and interactions
We do not sell your data to third parties.

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4. Marketing Communications
If you have provided consent, we may send you promotional emails about new services, offers, or updates. You can withdraw your consent at any time by:
Clicking the "unsubscribe" link in the email
Emailing us at hello@northstudioleeds.co.uk
We may occasionally send promotional content on behalf of carefully selected third parties if you have explicitly agreed to this.

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5. Payments and Security
We take your privacy seriously and use appropriate technical and organisational measures to protect your data. However, no transmission over the internet is 100% secure.
Payment Processing:
We do not store or process payment data directly. All payments are handled securely by our third-party provider, Mindbody. For more details, please refer to Mindbody’s Privacy Policy (link to be confirmed).

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6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect statistical data. Cookies help us:
Understand website traffic and usage
Remember your preferences
Customise content to suit your interests
You can manage cookie preferences via your browser settings. Note that disabling cookies may affect your experience on our site.

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7. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any external sites you visit.

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8. Your Rights
Under the UK GDPR and related data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (in certain circumstances)
Withdraw consent to marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO)
 

You may request access to your personal data by contacting us at:
 

North Studio
Phoenix House
Roman Terrace
Leeds, LS8 2DU
Email: hello@northstudioleeds.co.uk
We aim to respond within 30 days.

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9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

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10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
North Studio
Phoenix House, Roman Terrace
Leeds, LS8 2DU
Email: hello@northstudioleeds.co.uk